Innovations in E-Transportation: Enhancing Accessibility Features for The Visually Impaired

Abstract

This study aims to offer an innovative approach to enhance the accessibility of e-transportation applications for visually impaired users, focusing on improving mobility and independence. Nowadays, accessing and navigating mobile user interfaces is still a big obstacle for visually impaired users, even with technology enhancements. To efficiently address accessibility barriers, this study offers a pioneering method that merges cutting-edge assistive technology, user-centric development approaches, and intuitive interface design principles. With features like screen reader compatibility and voice instructions, the framework seeks to make smartphones simple and understandable for visually impaired users.

This study employed a quantitative approach, surveying 357 visually impaired users familiar with popular e-transportation apps like Uber, Careem, Petra Ride, and Jeeny in major Jordanian cities. Using advanced statistical tools such as Amos and SPSS, the analysis incorporated descriptive statistics and structural equation modeling to provide actionable insights for improving the usability and effectiveness of e-transportation services. The research highlights the critical collaboration between accessibility specialists, developers, and visually impaired users in enhancing these life-changing experiences. In two phases, Phase I utilized a meticulously designed questionnaire to identify the specific needs of visually impaired users in e-transportation. Phase II built on these findings to develop a tailored mobile application, addressing the challenges identified and advancing accessible transportation solutions.

The study found that innovative e-transportation applications significantly improve mobility, independence, and satisfaction for visually impaired users by addressing their needs. Collaboration between specialists, developers, and users is essential to enhancing innovation and quality of life.