Charting Knowledge Structures in E-Hailing Studies

Abstract

Urban transportation has undergone a global change caused by E-hailing platforms like ride-hailing and transportation network companies (TNCs). This is especially true for places like Malaysia, where Grab originated, which is still underrepresented in international e-hailing studies despite its significance. Numerous academics are interested in this field because of the possibilities of E-hailing. Readers may learn more about the subject from this study report. The study is a thorough analysis of 208 papers that were gathered between 2013 and 2025. This paper will concentrate on the results of influential authors, articles, countries/territory, and subject area. Utilizing the use of co-citation and co-occurrence networks, this paper also made an effort to identify different themes that developed and changed during the active years. The rising amount of research articles and the general acceptance of E-hailing in several nations require the implementation of bibliometric analysis to provide a comprehensive set of information that is able to assist researchers in identifying the most pertinent work that has been conducted thus far. This can be accomplished by exploring various aspects of the E-hailing research domain and identifying possible future study directions using the VOS Viewer and Biblioshiny tools.