Product-Related Determinants of Illegal Cigarette Purchase Decisions in Malaysia: The Mediating Role of Emotional Responses

Authors

  • Awal Fitri Abdul Hamid Arshad Ayub Graduate Business School (AAGBS), UiTM Shah Alam, Selangor, Malaysia
  • Abdul Rahim Ridzuan Arshad Ayub Graduate Business School (AAGBS), UiTM Shah Alam, Selangor, Malaysia
  • Rozita Naina Mohamed Faculty of Business Management, Universiti Teknologi MARA, Puncak Alam Campus, Selangor Malaysia

Keywords:

Illegal cigarettes, emotional response, purchase decision, stimulus-organism-response, consumer behaviour, Malaysia

Abstract

In Malaysia, the illegal use of cigarettes has been a continuing health, economic, and regulatory issue troubling the population since the continued initiative of enforcement and repetitive tobacco excise duty increments. Most of the studies that are in existence attribute this phenomenon to rational reasons like price differentials and accessibility, but these reasons are not enough to explain why consumers still consume it. Based on Emotional Theory and Stimulus-Organism-Response (SOR) model, this conceptual paper presents an integrative model where social influence, perceived price and perceived knowledge are used as external stimulus to shape consumers emotional response, which subsequently affect illegal purchase of cigarettes. The research broadens consumer behaviour theory by putting more focus on affective mechanisms instead of structural ones, leading to the importance of demand-reduction policies of emotional and social orientation.

Author Biographies

Awal Fitri Abdul Hamid, Arshad Ayub Graduate Business School (AAGBS), UiTM Shah Alam, Selangor, Malaysia

awal.fitri87@gmail.com

Abdul Rahim Ridzuan, Arshad Ayub Graduate Business School (AAGBS), UiTM Shah Alam, Selangor, Malaysia

rahim670@uitm.edu.my

Rozita Naina Mohamed, Faculty of Business Management, Universiti Teknologi MARA, Puncak Alam Campus, Selangor Malaysia

rozita449@uitm.edu.my

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Published

2026-07-06

Issue

Section

Articles