Click, Connect, and Achieve: The Influence of Self-Efficacy and Internet Connectivity on Online Learning Performance among MSU Students

Abstract

The swift transition to digital education has altered the learning experience in higher education; however, numerous institutions continue to face challenges in determining the key factors that most effectively enhance student success in online environments.  This research examines the influence of self-efficacy and internet connectivity on student performance in online learning settings among undergraduates at Management and Science University (MSU), Malaysia.  A quantitative survey was conducted with 370 respondents using a structured questionnaire, guided by the Technology Acceptance Model (TAM).  Data were analysed employing descriptive statistics, correlation, and multiple regression analyses using SPSS.  The results indicated that self-efficacy and internet connectivity have a significant positive impact on student achievement. Connectivity quality is identified as a crucial factor for sustained engagement, whereas self-efficacy contributes to increased confidence and persistence in virtual tasks.  The findings highlight the significance of both technological readiness and psychological empowerment in attaining success in digital learning.  This study provides significant insights for educators and administrators to develop interventions aimed at enhancing digital infrastructure and fostering learner confidence via focused training and technical assistance.  Fostering a balanced approach between access and self-belief enhances student performance and contributes to a more inclusive and sustainable online education ecosystem in Malaysian higher learning institutions.